Privacy Policy

1. Introduction

Throxxenchghapis ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at throxxenchghapis.world or contact us directly.

This policy complies with the New Zealand Privacy Act 2020 ("Privacy Act") and, where applicable to individuals in the European Economic Area and the United Kingdom, the General Data Protection Regulation (EU) 2016/679 ("GDPR") and the UK GDPR.

Please read this policy carefully. By using this website, you acknowledge that you have read and understood how we handle personal information.

2. Information We Collect

We may collect and process the following categories of personal information:

2.1 Information You Provide Directly

• Name and email address – collected when you submit our contact form
• Message content – the enquiry or feedback you send to us
• Consent records – a record of your consent to data processing when submitting a form

2.2 Information Collected Automatically

• Cookie data – see our Cookie Policy for details
• Log data – IP address, browser type and version, pages visited, time and date of visit, referring URL (collected via server logs)
• Analytics data – aggregated usage statistics (only if analytics cookies are accepted)

2.3 Information We Do Not Collect

We do not collect special categories of personal data (such as health information, racial or ethnic origin, or biometric data), financial information, or information from children under 16 years of age.

3. Legal Basis for Processing (GDPR)

For individuals in the EEA and UK, we rely on the following legal bases under Article 6 GDPR:

Purpose	Legal Basis
Responding to your contact form enquiry	Consent (Article 6(1)(a)) / Legitimate interests (Article 6(1)(f))
Operating and improving the website	Legitimate interests (Article 6(1)(f))
Analytics cookies (if accepted)	Consent (Article 6(1)(a))
Compliance with legal obligations	Legal obligation (Article 6(1)(c))

4. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To operate, maintain, and improve our website
• To analyse website traffic and user behaviour (with consent)
• To comply with applicable laws and regulatory obligations
• To protect the security and integrity of our website

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected:

Data Type	Retention Period
Contact form submissions (name, email, message)	Up to 24 months from the date of receipt, or until the enquiry is resolved
Consent records	Up to 36 months as evidence of consent
Server log data	Up to 12 months
Analytics data (aggregated)	Up to 26 months

After these periods, data is securely deleted or anonymised.

6. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service providers: Trusted third-party service providers who assist us in operating the website (such as hosting providers), subject to appropriate data processing agreements
• Legal requirements: Where disclosure is required by applicable law, regulation, court order, or governmental authority
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Any third-party service providers we engage are required to implement appropriate technical and organisational measures to protect your personal data.

7. International Transfers

Our website is operated from New Zealand. If you are accessing this website from the EEA, UK, or another jurisdiction, your personal information may be transferred to and processed in New Zealand. New Zealand is recognized by the European Commission as providing an adequate level of data protection.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right of access – to request a copy of the personal information we hold about you
• Right to rectification – to request correction of inaccurate or incomplete data
• Right to erasure – to request deletion of your personal data in certain circumstances
• Right to restriction – to request that we restrict processing of your data
• Right to data portability – to receive your data in a structured, machine-readable format
• Right to object – to object to processing based on legitimate interests
• Right to withdraw consent – where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing

To exercise any of these rights, please contact us at askuse@throxxenchghapis.world. We will respond within 30 days. We may need to verify your identity before processing your request.

9. Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include HTTPS encryption for all data in transit, access controls, and regular security reviews.

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

10. Third-Party Services

Our website uses Google Fonts to render typography. When you visit our site, your browser may make a connection to Google's servers to load font files. Google's privacy practices are described in the Google Privacy Policy. We load these fonts from Google's CDN solely for performance purposes.

11. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated policy will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.

13. Complaints

If you are concerned about how we handle your personal information, you may contact us first at askuse@throxxenchghapis.world. You also have the right to make a complaint to:

• New Zealand: The Office of the Privacy Commissioner – www.privacy.org.nz
• EEA / EU: Your national data protection supervisory authority
• UK: The Information Commissioner's Office (ICO) – ico.org.uk

14. Contact

For any questions or concerns about this Privacy Policy or our data practices, please contact us:

Throxxenchghapis
Level 15, 188 Quay Street
Auckland 1010, New Zealand
Email: askuse@throxxenchghapis.world
Phone: +64 9 379 3200